Service design & Strategy

I integrate design with interconnected sytems that can be held upheld towards our shared world.





Evici: sustainable living, done ︎︎︎

Empowering carbon efficient homes at scale


Evici is a service platform that empowers homeowners to own more carbon efficient homes. Evici pushes decarbonization at scale by streamlining energy efficiency renovation processes, integrating with service providers, and align with local climate action plans.

• Owned the product end-to-end, from problem finding, stakeholder engagament, design research, to making user journey and prototypes to test and evaluate concepts. 


Year: 2019 - 2020
Project for: Master’s thesis in Design Engineering at Harvard  

SERVICE DESIGN // ENERGY // CLIMATE CHANGE // PROTOTYPE // ACADEMIC







Securing yield for farmers despite changing climate


Led and executed requirements gathering and product-market fit for AgOptimized, an integration of microfinance, AI, and IoT to help smallholder farmers in Africa practice precision agriculture, securing yield amidst rapidly changing climate conditions.

• Pilot result: 1000% revenue growth with 97% repayment rate. Featured in Microsoft AI for Earth and received grant investment.

• Co-led a product team including business strategist, agronomist, fixer, and engineer. Worked with data scientists. Reported to CTO.

• Researched AI-based knowledge delivery methods to consumers with extremely low digital literacy across nationwide Kenya.

• Designed PRD, UX guidelines, and go-to-market strategy. Initiated key partnerships to scaffold SaaS offerings and initial pilot launch.
 
Year: 2019
Project for: Sunculture AgOptimized
PRODUCT MVP // AGRICULTURE // CLIMATE CHANGE // STARTUP // SUSTAINABILITY



Satellite-based vessel monitoring system ︎︎︎

Combat illegal fishing, promoting sustainable practice


Gathered requirements for foundational MVP features and value propositions for an IoT Satellite Vessel Monitoring System within Indonesia’s $20 billion+ fishery sector, increasing safety at sea, combat illegal fishing and promoting sustainable practice.


• Co-authored two product research reports with value proposition, product vision, user profiles, product features and roadmap.

• Developed MVP features through foundational field research. Built systems map and user stories with business stakeholders.

Year: 2017
Project for: Dalberg Design, Inmarsat Satellite, Indonesian Ministry of Fisheries

DESIGN RESEARCH // FIELDWORK // USER TESTING // SUSTAINABLE DEVELOPMENT




Digital business solution for emerging economy


Helped one of Indonesia’s most innovative banks to develop business and financial management tools for their micro and small business customers, from street food vendors to Instagram sellers, most of whom currently employ very basic tools and have a very low level of financial literacy.

• Executed research and strategy for product-market-fit. Coordinat- ed with partners for user testing, surveys, and field work logistics.

• Built user journey and prototypes to test and evaluate concepts.

Year: 2017
Project for: Client project at Nation Insights
DESIGN RESEARCH // BANKING // CONSULTING // PRODUCT MARKET FIT










© 2020 Hanif Wicaksono.